Guest Reviews

What Our Guests Say

Over 100 reviews across Airbnb, Booking.com and Stayz. Our guests keep coming back, and they tell their friends.

4.94/5

Airbnb (88 reviews)

9/10

Booking.com

10/10

Stayz

Overall Rating

4.94★★★★★

100+ reviews

Cleanliness
4.8
Accuracy
4.9
Check-in
5.0
Communication
5.0
Location
4.9
Value
4.8

All Reviews

Straight from our guests

A

Alisa

March 2026

Airbnb

Thanks for a lovely stay Ben. Your place was perfect for our needs and we thoroughly enjoyed our time at Phillip Island. Your home was clean and tidy and had everthing we needed and it wasn't far from anything. We appreciate you offering us the extra night and our puppy says thank you for the close proximity to the beach (and your outdoor shower when she returned). Thanks again.

Y

Yang

February 2026

Airbnb

Great experience, fully furnished house, pool table, easy to go shopping.

N

Nat

February 2026

Airbnb

Great stay. Responsive and attentive host. House supplied with everything you could need and very clean. Great location. Perfect family holiday.

A

Ahsan

January 2026

Airbnb

Immaculately clean and thoughtfully set up. The apartment felt open and relaxing, and the balcony added a lot to the stay. Check-in was smooth and the place matched the listing perfectly.

M

Manisha

January 2026

Airbnb

My family and I had a fantastic time staying at Ben and Heather's accommodation. Fantastic setup and great location. Immaculately clean and has all the amenities you could think of. We very much enjoyed the pool table too! We wouldn't hesitate to stay here again!

E

Esta

December 2025

Airbnb

A lovely stay with everything you need! A lovely 1km walk into the Main Street and foreshore. Pool table a definite highlight!

N

Nathan

November 2025

Airbnb

Great place and great hosts. Couldn't fault the stay. Pool table was the highlight.

S

Sarah

November 2025

Airbnb

Beautiful home with everything you need. Ben was very responsive and helpful. Location is perfect, close to the beach and shops. Kids loved the pool table and home theatre!

O

Oliver

October 2025

Airbnb

Fantastic property. Very well equipped and clean. Great communication from Ben. Would definitely stay again.

H

Hien

October 2025

Airbnb

Very clean and well-maintained property. Great location. Ben was very helpful and responsive. Highly recommend.

L

Lyndal

September 2025

Airbnb

Wonderful property, beautifully maintained and exceptionally clean. Great communication with Ben, and the location is perfect for exploring Phillip Island.

R

Rebecca

September 2025

Airbnb

We had the best time! The house is perfect for a big family get together. So clean and well equipped. The pool table kept the kids busy for hours. Highly recommend!

A

Adellea

June 2025

Airbnb

Ben was lovely to deal with, very friendly and responsive! He was flexible with my large group and replied very promptly. Made for a great seamless experience.

D

Denise

June 2025

Airbnb

Phillip Island is a beautiful place and Ben's home is equally beautiful. Big and spacious, it was an enjoyable stay for my family of 8. There were a/c in every corner of the house and provided warmth quickly in the cold winter weather. My kids enjoyed the play area upstairs and the pool table. The kitchen is well stocked with condiments, sauces and drinks and it provided convenience for quick tea break when we didnt have time to run to supermarket. Plus points: the bathroom are also very well equipped with items like sewing kit, wet wipes which i dont see other homes providing. Very suitable for families with young children. Bath salts are also provided for a good soak. Highly recommend Ben's home!

J

Jen Wei

June 2025

Airbnb

Great place, the best house we hv stayed during our family melb trip (i stay in total 5 different house during my trip). thank you.

C

Cassandra

May 2025

Airbnb

Lovely house! Close to shops and beach. Very clean and well set up. Pool table was a hit!

H

Hui Jun

May 2025

Airbnb

Amazing place! Very clean and spacious. The kids loved the pool table. Ben was very responsive and helpful.

J

Jaxzen

April 2025

Airbnb

Great stay! House was clean and had everything we needed. Pool table was a bonus!

K

Kylie

April 2025

Airbnb

Beautiful home. So well equipped and spotless. Great location. Ben is a wonderful host.

K

Kaitlin

March 2025

Airbnb

Such a lovely property! Perfect for our family holiday. Very clean and had all the amenities we needed. The pool table was a huge hit with the kids!

M

Michael

February 2025

Airbnb

Excellent property. Very clean and well maintained. Great location and Ben was very helpful.

S

Sophie

January 2025

Airbnb

We had the best holiday at Big Isle Retreat! The house is beautiful, spacious and has everything you need. Ben was an amazing host. We will definitely be back!

J

Josh D.

January 2025

Booking.com
10/10

The accommodation was fantastic for the 12 of us that consisted of 6 adults and 6 young kids. Very spacious, close to the beach, not too far from the main st and the hosts were very informative from the start.

A

Anastasia S.

January 2024

Stayz
10/10

We had a fabulous stay here! The house is beautiful, clean and well equipped with lots of thoughtful little extras. Great location with a short walk to the beach and about a 10-15 minute walk to the Coles and main strip of shops. We also loved the pool table. If it had a pool/spa we would never leave!

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