Guest Reviews

What Our Guests Say

Over 100 reviews across Airbnb, Booking.com and Stayz. Our guests keep coming back, and they tell their friends.

4.95/5

Airbnb (106 reviews)

9/10

Booking.com

10/10

Stayz

Overall Rating

4.95★★★★★

100+ reviews

Cleanliness
4.8
Accuracy
5.0
Check-in
5.0
Communication
5.0
Location
5.0
Value
4.9

All Reviews

Straight from our guests

C

Colleen

October 2026

Airbnb
★★★★★

“This home was by far among the best we have stayed at. Fabulous hosts. House was spotlessly clean. Pool table afforded some great family fun. In a great location, easy to get into town. Generous with supplies needed to make your stay comfortable without running out to restock. Would definitely recommend this home and hosts. We would absolutely choose to stay here again.”

B

Ben and Rebecca

August 2026

Airbnb
★★★★★

“Thank you so much for the wonderful stay! Our family had the best time at your home. Ben was very responsive and helpful especially in recommending things to do in the area. Check In was super easy, very generous with amenities. Can't wait to book again!”

M

Michelle

July 2026

Airbnb
★★★★★

“We had an amazing stay! So many amenities provided and the place was spotless clean. Ben was really helpful during the whole stay. Would stay again”

S

Scott

July 2026

Airbnb
★★★★★

“We had a wonderful stay for my wife's 40th birthday weekend. The house was great and we couldn't have asked for better. Across the road from a beautiful beach and 15 minute walk into town. Thank you for a memorable stay”

S

Stephanie

July 2026

Airbnb
★★★★★

“Spacious and clean home with close access to everything on Phillip Island!”

C

Carly

June 2026

Airbnb
★★★★★

“Honestly one of the best airbnb's i have ever stayed at. The house location is perfect, a short 10 minute stroll to the main street and there is a general store next door. The house is extremely well stocked and has absolutely everything you need. We had a girls weekend with a couple of bubs & furbaby and everyone was sooo impressed. Huge driveway for everyone to park in. We can't wait to come back!!”

Z

Zana

June 2026

Airbnb
★★★★★

“We had a wonderful stay at the property. Ben was a fantastic host: responsive, accommodating and easy to communicate with. The house was clean, comfortable, and well-equipped with everything we needed. The pool table was a huge hit with the whole family and provided hours of entertainment. Being able to bring our pets along made the experience even more special. We thoroughly enjoyed our time here and would happily stay again.”

C

Chris

June 2026

Airbnb
★★★★★

“We had a wonderful, trouble-free stay. The home was very well-maintained and clean, and the check-in process was seamless. The location was great and everything functioned perfectly.”

K

Kelly

May 2026

Airbnb
★★★★★

“We had a fantastic stay. The location was perfect, with the beach and local op shops all within easy walking distance. We were lucky to enjoy some beautiful sunny weather, which made the outdoor firepit and seating area a lovely treat. The property was great for a group of friends and was very welcoming for our furry companions as well. We'd happily stay again!”

P

Poh

May 2026

Airbnb
★★★★★

“Very nice place to stay at. Would have stayed another night if we had more time. Cleaner environment with very good kitchen supplies.”

K

Karthy

May 2026

Airbnb
★★★★★

“We had a wonderful stay at the accommodation. It was very clean, neat, comfortable, and well maintained. We really enjoyed our time there and would definitely recommend this place to others looking for a relaxing and pleasant stay.”

G

Gavin

April 2026

Airbnb
★★★★★

“Big Isle Retreat exceeded all our expectations. The space is huge and perfect for groups, the pool table and outdoor fire pit were big hits! The location in Cowes is unbeatable (only 250m to the beach), and the host was super responsive throughout our stay. Finding a luxury, pet-friendly spot can be tough, so this was a massive win for us. We'll definitely be back!”

D

Daniela

April 2026

Airbnb
★★★★★

“Very lovely & helpful hosts that provided a great place to stay for a family”

G

Georga

April 2026

Airbnb
★★★★★

“This roomy home was so lovely. The bedrooms felt luxurious with loads of natural light all through the house. Three adults two kids and a dog all fit with room to spare. We enjoyed the pool table and coffee machine. And the dog was safe in the yard with a stable fence. A great place for us to relax after long days exploring the coastline. Highly recommend.”

A

Alisa

March 2026

Airbnb
★★★★★

“Thanks for a lovely stay Ben. Your place was perfect for our needs and we thoroughly enjoyed our time at Phillip Island. Your home was clean and tidy and had everthing we needed and it wasn't far from anything. We appreciate you offering us the extra night and our puppy says thank you for the close proximity to the beach (and your outdoor shower when she returned). Thanks again.”

Y

Yang

February 2026

Airbnb
★★★★★

“Great experience, fully furnished house, pool table, easy to go shopping.”

N

Nat

February 2026

Airbnb
★★★★★

“Great stay. Responsive and attentive host. House supplied with everything you could need and very clean. Great location. Perfect family holiday.”

A

Ahsan

January 2026

Airbnb
★★★★★

“Immaculately clean and thoughtfully set up. The apartment felt open and relaxing, and the balcony added a lot to the stay. Check-in was smooth and the place matched the listing perfectly.”

M

Manisha

January 2026

Airbnb
★★★★★

“My family and I had a fantastic time staying at Ben and Heather's accommodation. Fantastic setup and great location. Immaculately clean and has all the amenities you could think of. We very much enjoyed the pool table too! We wouldn't hesitate to stay here again!”

E

Esta

December 2025

Airbnb
★★★★★

“A lovely stay with everything you need! A lovely 1km walk into the Main Street and foreshore. Pool table a definite highlight!”

N

Nathan

November 2025

Airbnb
★★★★★

“Great place and great hosts. Couldn't fault the stay. Pool table was the highlight.”

S

Sarah

November 2025

Airbnb
★★★★★

“Beautiful home with everything you need. Ben was very responsive and helpful. Location is perfect, close to the beach and shops. Kids loved the pool table and home theatre!”

O

Oliver

October 2025

Airbnb
★★★★★

“Fantastic property. Very well equipped and clean. Great communication from Ben. Would definitely stay again.”

H

Hien

October 2025

Airbnb
★★★★★

“Very clean and well-maintained property. Great location. Ben was very helpful and responsive. Highly recommend.”

L

Lyndal

September 2025

Airbnb
★★★★★

“Wonderful property, beautifully maintained and exceptionally clean. Great communication with Ben, and the location is perfect for exploring Phillip Island.”

R

Rebecca

September 2025

Airbnb
★★★★★

“We had the best time! The house is perfect for a big family get together. So clean and well equipped. The pool table kept the kids busy for hours. Highly recommend!”

A

Adellea

June 2025

Airbnb
★★★★★

“Ben was lovely to deal with, very friendly and responsive! He was flexible with my large group and replied very promptly. Made for a great seamless experience.”

D

Denise

June 2025

Airbnb
★★★★★

“Phillip Island is a beautiful place and Ben's home is equally beautiful. Big and spacious, it was an enjoyable stay for my family of 8. There were a/c in every corner of the house and provided warmth quickly in the cold winter weather. My kids enjoyed the play area upstairs and the pool table. The kitchen is well stocked with condiments, sauces and drinks and it provided convenience for quick tea break when we didnt have time to run to supermarket. Plus points: the bathroom are also very well equipped with items like sewing kit, wet wipes which i dont see other homes providing. Very suitable for families with young children. Bath salts are also provided for a good soak. Highly recommend Ben's home!”

J

Jen Wei

June 2025

Airbnb
★★★★★

“Great place, the best house we hv stayed during our family melb trip (i stay in total 5 different house during my trip). thank you.”

C

Cassandra

May 2025

Airbnb
★★★★★

“Lovely house! Close to shops and beach. Very clean and well set up. Pool table was a hit!”

H

Hui Jun

May 2025

Airbnb
★★★★★

“Amazing place! Very clean and spacious. The kids loved the pool table. Ben was very responsive and helpful.”

J

Jaxzen

April 2025

Airbnb
★★★★★

“Great stay! House was clean and had everything we needed. Pool table was a bonus!”

K

Kylie

April 2025

Airbnb
★★★★★

“Beautiful home. So well equipped and spotless. Great location. Ben is a wonderful host.”

K

Kaitlin

March 2025

Airbnb
★★★★★

“Such a lovely property! Perfect for our family holiday. Very clean and had all the amenities we needed. The pool table was a huge hit with the kids!”

M

Michael

February 2025

Airbnb
★★★★★

“Excellent property. Very clean and well maintained. Great location and Ben was very helpful.”

S

Sophie

January 2025

Airbnb
★★★★★

“We had the best holiday at Big Isle Retreat! The house is beautiful, spacious and has everything you need. Ben was an amazing host. We will definitely be back!”

J

Josh D.

January 2025

Booking.com
10/10

“The accommodation was fantastic for the 12 of us that consisted of 6 adults and 6 young kids. Very spacious, close to the beach, not too far from the main st and the hosts were very informative from the start.”

A

Anastasia S.

January 2024

Stayz
10/10

“We had a fabulous stay here! The house is beautiful, clean and well equipped with lots of thoughtful little extras. Great location with a short walk to the beach and about a 10-15 minute walk to the Coles and main strip of shops. We also loved the pool table. If it had a pool/spa we would never leave!”

Book Direct

Ready to experience it yourself?

Save 10% when you book directly. No service fees, best rate guaranteed. Join 100+ happy guests who have made Big Isle Retreat their Phillip Island home away from home.

Check Availability